Privacy Policy
Who We Are
At Solana Seeds United Kingdom Ltd (Solana UK), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, or interact with us in connection with our products and services.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Solana UK is the data controller for the personal data collected through this website. (See Contact Details on Page 7)
As part of the SOLANA Group, we may share personal information with SOLANA GmbH, our parent company in Germany, where this is necessary to respond to enquiries, provide products or services, fulfil contractual obligations, or support our business operations. Any sharing of personal data is carried out in accordance with applicable data protection legislation and only where there is a legitimate business need.
If you have any questions about this Privacy Policy or how we process your personal data, please contact:
Juniper Adams
Privacy Contact
Email: juniper.adams@outlook.com
Telephone: 07733228488
What Information We Collect
We collect personal information when you interact with us, visit our website, or use our services. The type of information we collect depends on how you choose to engage with us.
This may include:
• Your name and contact details, such as your email address and telephone number.
• The company or organisation you represent.
• Information you provide when completing a contact form or corresponding with us.
• Information submitted when requesting brochures or other product information.
• Details provided when signing up to receive newsletters or marketing communications.
• Information provided as part of an event registration or survey.
• Information submitted when applying for a vacancy with Solana UK.
• Technical information about your visit to our website, such as your IP address, browser type, operating system and device information.
• Information about how you use our website, including the pages you visit and how you interact with our content.
We collect this information either directly from you, when you choose to contact us or complete a form, or automatically through your use of our website, for example through cookies and similar technologies.
We use your personal information to:
• respond to your enquiries;
• provide information about our products and services;
• send requested brochures or technical information;
• manage event registrations and customer communications;
• process job applications;
• send marketing communications where you have chosen to receive them;
• maintain the security and functionality of our website; and
• meet our legal and regulatory obligations.
We only process your personal information where we have a lawful basis for doing so under the UK General Data Protection Regulation (UK GDPR). Depending on the circumstances, this may include:
• your consent;
• the performance of a contract or taking steps before entering into a contract;
• compliance with a legal obligation; or
• our legitimate interests, provided these do not override your rights and freedoms.
Where we rely on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before your consent was withdrawn.
Who We Share Information With
We treat your personal information with care and only share it where it is necessary to operate our business or where we are legally required to do so.
Your information may be shared with:
• Companies within the SOLANA Group, where this is necessary to respond to your enquiry, provide products or services, or support our business operations.
• Trusted service providers who support our business, such as website hosting providers, IT support services and other suppliers who process personal data on our behalf.
• Professional advisers, including legal, financial or insurance advisers where required.
• Regulatory authorities, law enforcement agencies or other public bodies, where we are required to do so by law or to protect our legal rights.
Our website is hosted by Timme Hosting GmbH & Co. KG in Germany. Where third-party service providers process personal data on our behalf, they are required to do so securely, only for the purposes we specify, and in accordance with applicable data protection legislation.
We do not sell your personal information to third parties.
International Transfers
As part of the SOLANA Group, your personal information may be transferred to or accessed by companies located outside the United Kingdom, including SOLANA GmbH in Germany, where this is necessary to respond to enquiries, provide our products and services, or support our business operations.
Where personal data is transferred internationally, Solana UK Ltd ensures that appropriate legal safeguards are in place to protect your information. These safeguards may include the use of the EU Standard Contractual Clauses (SCCs), the UK International Data Transfer Agreement (UK IDTA), or other approved transfer mechanisms where required by applicable data protection law.
We will always take reasonable steps to ensure that your personal information remains protected and is processed securely, regardless of where it is transferred.
Your Rights
Under the UK GDPR, you have several rights regarding the personal information we hold about you.
These include the right to:
• Access the personal information we hold about you.
• Request correction of any inaccurate or incomplete personal information.
• Request erasure of your personal information in certain circumstances.
• Restrict or object to the processing of your personal information where permitted by law.
• Request the transfer of your personal information to another organisation or directly to you, where technically feasible.
• Withdraw your consent at any time where we rely on your consent to process your personal information. This will not affect the lawfulness of any processing carried out before your consent was withdrawn.
• Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.
If you wish to exercise any of these rights, or if you have any questions about how we process your personal information, please contact us using the details provided in the Contact Us of this Privacy Policy. (See Page 7)
We will respond to requests in accordance with the timescales set out under applicable data protection legislation.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, ensure the website functions correctly, analyse website performance and, where applicable, support additional website features.
A cookie is a small text file that is stored on your device when you visit a website. Cookies help websites recognise your device and remember information about your visit, such as your preferences or settings.
We use the following types of cookies:
Essential Cookies
These cookies are necessary for the operation of our website and cannot be switched off. They enable core functionality such as page navigation, security and accessibility.
Functional Cookies
These cookies allow the website to remember choices you make, such as language preferences, and provide enhanced functionality and a more personalised experience.
Embedded Content
Some pages on our website may contain embedded content from third-party services, such as YouTube or Google Maps. These services may place cookies or collect information about your interaction with the embedded content in accordance with their own privacy policies.
Where cookies are not essential to the operation of the website, we will ask for your consent before placing them on your device. You can withdraw or change your cookie preferences at any time through our cookie settings.
You can also control or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the website.
Contact Us
If you have any questions about this Privacy Policy, how we process your personal information, or if you wish to exercise any of your rights under UK GDPR, please contact us using the details below.
Solana UK Head Office (Norfolk)
Unit 4, Stody Hall Barns
Stody,
Melton Constable
Norfolk NR 24 2ED
United Kingdom
Telephone: +441263860609
Solana UK Scotland Office (Scotland)
Solana Seeds United Kingdom Ltd.
Number 3 Office
The Cottages
Wester Meathie Farm
Inverarity, Forfar DD8 1XJ
Juniper Adams
Junior Agronomist, Production Manager & Privacy Contact
Email: juniper.adams@solana.de
Telephone: 07733228488
SOLANA GmbH (Head Office)
Albert-Einstein-Ring 5
22761 Hamburg
Germany
Email: info@solana.de
Telephone: + 49 40 414240-0
Enquiries submitted through this website will be directed to the appropriate member of the Solana UK team.